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NetChain Squared, LLC


Privacy Policy






This Privacy Policy covers the NetChain Squared LLC family of sites now or in the future owned or operated by NetChain Squared LLC and/or our affiliates (collectively, "NetChain", "we", "us" or "our"), including without limitation, www.netchain2.com (collectively, our "Digital Tools").  This Privacy Policy does not apply to any of our other Digital Tools that contain a separate privacy policy.  Your privacy and the security of your PII (as defined below) are important to us.  To demonstrate our commitment to our users' privacy, we provide this Privacy Policy to inform you of our policies regarding the collection, use, and disclosure of your PII during your use of our Digital Tools.


This Privacy Policy is an integral part of our Digital Tools and cannot, in any way, be separated from the applicable Terms of Service posted on our Digital Tools.  We may update this Privacy Policy from time to time, as specified in the "Changes to this Privacy Policy" section below.  By using our Digital Tools or any of the products, services, offerings, features, tools, or resources that we provide on our Digital Tools, you agree to the terms of this Privacy Policy.  If you have any questions about this Privacy Policy or our privacy practices, please contact us at customerservice@netchain2.com.


Please remember that this Privacy Policy applies only to information collected by our Digital Tools. We are not responsible for the privacy of any information you reveal or post in any public forum available on our Digital Tools, or for the privacy practices of websites that are owned or operated by third parties.


Information We Collect


We may collect personal data from you in a variety of ways, including without limitation, in the following circumstances:  (i) registering for an account, (ii) participating in surveys, sweepstakes, contests, and promotions ("Surveys and Promotions"), (iii) contacting us, and (iv) visiting and browsing our Digital Tools.  Some of such information relates to the business entity on behalf of which you will be using our Digital Tools, some of it relates to individuals.  Some of the latter is personally identifiable information ("PII") about:  (i) you, either in your personal capacity or in your role of administering a NetChain account for a business entity; (ii) your employees who will be using our Digital Tools; and/or (iii) anyone you sign up to interact with your company on or through our Digital Tools.


The provided information includes: (i) your company's name; (ii) your company's business information, including without limitation, number of employees, industry, annual revenue and accounting system(s); (iii) your company's address, phone number and business tax identification number; (iv) the names, work phone numbers and work email addresses of your employees who will be using our Digital Tools; (v) a credit card to pay for your subscription to our services; and (vi) your company's bank account details if you elect to use our payment service.  NetChain will use the above information and other information collected about you to verify your identity and your company's creditworthiness.


In addition, if you elect to use NetChain's payment service, we will ask each of your vendors whom you enroll to provide the same various types of information about it and its employees as we asked you to provide to us about your company and your employees (see above); provided, however, that we will not collect any credit card information from them or verify their creditworthiness.  This Privacy Policy is presented to each entity utilizing our Digital Tools at the time it is about to enter into the applicable Terms of Service.


NetChain also asks you to provide information about how to contact you not only by email but also by telephone and fax.  We will use this information to provide you with updated information and service your account in other ways.  We may also use this information to contact you about additional products or services that may be of interest to you.  You will have an opportunity to "opt out" of such offers in the future, if you so choose, by following the instructions set forth in the offer that we send you.


The website uses certain technology to gather your personal and financial information from financial institutions.  By using our Digital Tools, you grant us the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution.  You agree to your personal and financial information being transferred, stored, and processed by us in accordance with this Privacy Policy.


Information Collected Using Tracking Technologies We Place


We use tracking technology such as cookies, scripts, and tags to keep track of who visits our Digital Tools.  A cookie is an element of data that a website can send to your browser, which may then store it on your system.  You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.  If you do not accept cookies from our Digital Tools, you will not be able to use our Digital Tools. Usage of a cookie is in no way linked to any PII while on our Digital Tools.


In addition to cookies, we collect the following information from all visitors to our Digital Tools: (i) the name of the domain through which such visitors access the internet; (ii) the date and time you access our Digital Tools; (iii) the internet address from which such visitors linked to our Digital Tools; and (iv) the individual address of the computer such visitors used to access our Digital Tools.  We use this information to administer our Digital Tools, to help diagnose and troubleshoot potential server malfunctions, to gather broad demographic information about usage of our Digital Tools, to log all user activity in order to create an audit trail as required by applicable law and to provide inventory and sales information to our customers' vendors.


Tracking Technologies Placed by Third Parties


The use of third party cookies, local storage (HTML 5), beacons, scripts, and tags by our partners, affiliates, tracking utility company and service providers is not covered by this Privacy Policy.  We do not have access or control over these tracking technologies.  Our partners, affiliates, tracking utility company and service providers use these tracking technologies to store and collect information in order to make it easier for you to navigate our Digital Tools, to provide certain features on our Digital Tools, or to display advertising based upon your web browsing activities.  Various browsers may offer their own management tools for removing local storage (HTML 5).


We partner with a third party to either display advertising on our Digital Tools or to manage our advertising on other sites.  Our third party partner may use technologies such as cookies to gather information about your activities on our Digital Tools and other sites in order to provide you advertising based upon your browsing activities and interests.  If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here www.netchain2.com.  Please note this does not opt you out of being served ads.  You will continue to receive generic ads.




We may also collect other information as part of the registration process or other processes (e.g., zip code and individual preferences).  Certain non-identifying information would be considered a part of your PII if it were combined with other identifiers (e.g., combining your zip code with your street address) in a way that enables you to be identified. However, the same pieces of information are considered non-identifying information when they are taken alone or combined only with other non-identifying information (e.g., your viewing preferences). We may combine your PII with non-identifying information and aggregate it with information collected from other users to attempt to provide you with a better experience, to improve the quality and value of our Digital Tools and to analyze and understand how our Digital Tools are used.


How Information May Be Shared


We will only share PII with third parties in the ways that are described in this Privacy Policy and as permitted by law.  We may share the PII we collect about you, as described above.


NetChain does not share, rent, or trade PII with third parties for their promotional purposes.


Service Providers and Vendors


We share your PII with third parties as needed to maintain, support and operate our Digital Tools, to perform website-related services, to undertake the services we are providing and to assist us in analyzing how our Digital Tools are used (e.g., hosting services, maintenance services, database management, payment processing, web analytics and improvement of our Digital Tools' features).  These third parties have access to your PII only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may provide PII to your vendors and/or customers who are parties to your NetChain transaction for the purpose of providing services to you.  We may also provide PII to our business partners or other trusted entities for the purpose of providing you with information we believe will be of interest to you.


Third Parties Unaffiliated with NetChain


We may provide PII to your vendors and/or customers who are parties to your NetChain transaction for the purpose of providing services to you.  Additionally, we may permit you to use third party services whose products can be supported through our Digital Tools, such as third party data entry service or accounting software providers.  NetChain will share PII and support the third parties’ services on our Digital Tools at your direction.  When you direct NetChain to share PII with third parties, you agree that NetChain is not responsible for the third parties’ use, misuse, or handling of that PII.


Compliance with Laws and Law Enforcement


NetChain cooperates with government and law enforcement officials or private parties to enforce and comply with applicable laws.  We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of NetChain or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity.


Business Transfers/Transactions


Information, including PII, that we collect from our users is considered to be a business asset.  As a result, if we go out of business or enter bankruptcy, or if we are acquired as a result of a transaction such as a merger, acquisition, reorganization or asset sale, your PII may be disclosed, sold or transferred to the third-party acquirer in connection with the transaction as permitted by law.


Aggregate Information and Non-Identifying Information


We may share aggregated information which does not include PII and we may otherwise disclose non-identifying information and log data with third parties for industry analysis, demographic profiling and other purposes.  Any such aggregated information will not contain your PII.


NetChain payment network


As part of the NetChain service, you may optionally allow us to share information with your vendors and/or customers.  This information includes your company’s address, phone number, website URL/link, name and email address of each user managing the account; and this information may also include similar business data and/or transactional information, such as bills, invoices and payment data.  You can control how much information is shared, respectively, with other NetChain customers and the public, as described in more detail in "Your Profile Visibility – Three Choices" immediately below.


Our Digital Tools enable you to update, correct, and delete/remove PII regarding you, your company and/or your employees at any time.  If you have further concerns about how NetChain stores or uses PII, please contact us at customerservice@netchain2.com.


Your Profile Visibility


As a NetChain user, your profile (i.e., certain information about you and your company, including without limitation, your business contact information and your logo), will be accessible by other NetChain users.  Other NetChain users will be able to search for your profile.  The following information will be displayed in a result of a search run by another NetChain user: (i) company name and (ii) a description of the company's business, including a description of the product and services the company offers (if provided).


Links to Other Sites


Our Digital Tools may provide links to other sites.  If you choose to visit another site by clicking on an external link, you will be directed to that party's site.  We may track whether these links have been followed to improve the quality of our Digital Tools and NetChain's partnership activities. The fact that we link to another site is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices.  We do not exercise control over third party sites. These other sites may place their own cookies or other files on your computer, collect data or solicit PII from you.  This Privacy Policy addresses the use and disclosure of information that we collect from you through our Digital Tools.  Other sites follow different rules regarding the use or disclosure of the PII you submit to them.  We encourage you to read the privacy policies or statements of the other sites you visit.


Import Contacts and Other Information


You can import contacts, vendor information and company information from the system or software (e.g., Quickbooks) you connect to our Digital Tools.




If you choose to use our referral service to tell a business partner about our Digital Tools, we will ask you for your business partner's name and email address.  We will automatically send your business partner a one-time email inviting him or her to visit our Digital Tools.  NetChain stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.


Your business partner may contact us at customerservice@netchain2.com to request that we remove this information from our database.


Data Retention


We will retain and use your information in accordance with our internal retention, archiving and back-up regimens, including as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.


Modifying Your Information; Cancelling Your Account


Our Digital Tools enable you to update, correct, and delete/remove PII regarding you, your employees and your accountant at any time on our Digital Tools.  This Privacy Policy will continue to apply if you cancel our service, or if you are no longer our customer for any reason.  If you have any concerns about how NetChain stores or uses PII, please contact us at customerservice@netchain2.com.


International Transfers


Your information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.  If you are located outside the United States and choose to provide information to us, NetChain may transfer PII to the United States and/or other jurisdictions for processing.  Your submission of such information represents your consent to that transfer.


Our Policy Toward Children


Our Digital Tools are intended for business-to-business use and are not directed to children under the age of 18.  If a parent becomes aware that his or her child has provided us with PII without parental consent, he or she should contact us at customerservice@netchain2.com.  If we become aware that a child under the age of 13 has provided us with PII, we will delete such information from our files.




On our Digital Tools, we post customer testimonials that may contain PII such as the customer's name.  Prior to posting, we obtain the customer's consent to post his or her name accompanying the testimonial.  If you wish to update or delete a testimonial, you can contact us at customerservice@netchain2.com.




We place great importance on the safety and security of your PII.  We employ certain physical, procedural, and technological measures in an attempt to protect your PII from unauthorized access and use.  Although we attempt to keep your PII secure, no security measures are perfect; there is always a possibility that a security breach could occur, resulting in the release of PII.


Opt-in Emails and Offers


By registering as a user of our Digital Tools, you automatically grant us permission to contact you at your e-mail address.  If you are not a registered user of our Digital Tools, you may elect to receive updates from us about special offers, new services, and other noteworthy news items by contacting us at customerservice@netchain2.com. If you have opted-in to receive e-mails from us through either of the foregoing methods, to stop receiving e-mails from us, please see our opt-out policy described below.




Our users are given the opportunity to opt-out of emails to which they have previously opted-in, either through registering as a user of our Digital Tools or contacting us at customerservice@netchain2.com as described in the "Opt-in Emails and Offers" section above.  This does not apply to emails that relate to our Digital Tools information, Terms of Service, your account or that are automatically generated by the system (registration confirmation emails).  Users who no longer wish to receive our promotional communications may opt-out of receiving these communications by clicking on the "unsubscribe" link provided in emails.


Changes to this Privacy Policy


If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy page and other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.


We reserve the right to modify this Privacy Policy at any time, so please review it frequently.  If we make material changes to this Privacy Policy, we will notify you here, by email, or by other means prior to the change becoming effective.


Contact Us


You can reach NetChain Customer Support by email at customerservice@netchain2.com, or by mail at or NetChain Squared LLC, 7001 N. Scottsdale Road, Suite 2060, Scottsdale, Arizona85253, Attention: Office Manager.




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